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IMPORTANT DISCLAIMER - PLEASE READ PROFESSIONAL USE: Your patronage at Pink Ink Studios is greatly appreciated! Please note that our products are for professional use only. This means that professional photographers are purchasing this product for use in their studio business only as added sales to their current clients or for their business use. This is not a commercial use product for design houses to re-sell designs to photographers, scrapbookers, end clients etc. This is not a commercial use product to create scrapbooking kits either. If you're concerned about this, please inquire BEFORE making your purchase. EXPERIENCE: Designs at Pink Ink Studios are meant for at least an intermediate user of the professional software indicated needed in this product description. Most of our products are used with Adobe Photoshop and it's recommended to use the most current version of Photoshop, or at least CS3. Our products are not necessarily compatible with Adobe Photoshop Elements software. Unfortunately, our designers are not able to verify their compatibility with PSE or other programs. Please purchase at your own risk. You can also view tutorials on our homepage blog. SHOPPING ISSUES: If you are having trouble keeping items in your shopping cart, please use Safari or Firefox as your Internet browser. Internet Explorer has known issues with keeping items contained in your shopping cart. We apologize for this inconvenience. If you do not receive your download links after making a purchase, please click on "ORDERS HISTORY" on the left side of the store and then check to see if your order is there and has your download link available. Always provide the store order number when submitting a support ticket with us. When in doubt, please review the Frequently Asked Questions section of our forums before submitting any support tickets. This product is intended for Professional use only by a professional photographer as an add-on product to their client's sessions. This is NOT meant for reselling as a design house or to redistribute to your clients in file format. We appreciate your understanding and know that we cannot provide refunds on any e-products in our store due to the nature of delivery. There is no way to make a "return".